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服務(wù)承諾
SERVICE真誠、質(zhì)量、服務(wù)
INTRODUCTION
在接到用戶關(guān)于我公司產(chǎn)品的售后服務(wù)事宜時,我們秉著“先修保運轉(zhuǎn)、后理分責(zé)任”的原則,保證在1小時內(nèi)給予準(zhǔn)確、完整的答復(fù)或趕往現(xiàn)場處理。
we promise:
while recive the the affairs about the product serivces, we ensure to give you an accurately complete answer in an hour or rushed to the scene based on the princeple of " fixxing first, divided responsibility later".
1.中天智裝質(zhì)量目標(biāo):一次交驗合格率:部件≥93%,零件≥95%,顧客滿意度≥90%,每三年遞增1%,重大安全事故率為0,國家法定機(jī)構(gòu)監(jiān)督抽查合格率100%。
2.中天承諾:鋼結(jié)構(gòu)質(zhì)量保修三年!
ZTM promises: Three years warranty for steel structure!
3.產(chǎn)品零配件、易損件,零利潤保障!
Product spare parts, wearing parts, zero profit guarantee!